2025  Year in review

Media Relations and

Strategic Communications

By the numbers

1,320

total stories written, edited, published on ASU News (beyond that, roughly 350-450 story pitches to ASU News evaluated and rejected)

2,973,271

total views on ASU News (July 2024 to mid-June 2025)

spotlight pages created and maintained on ASU News

8

192

ASU News/Insight newsletters built and sent

~750

social posts written, copy edited and released

417

videos created

8,535

photos filed with 16,593 downloads

~1,000

projects supported with graphic assets

1,000

incoming media inquiries fielded via email, unrelated to active pitching

social posts over the year with an average engagement rate of 3.79% (higher than the industry standard of 1.68%)

757

20,402,885

users saw our content

203,550

new followers

3,855

landed media hits

1,300+

reporters pitched monthly

1,223

Fall 2024 and Spring 2025 graduation hits

250+

Big Three Broadcast & Print media hits

MAJOR HIGHLIGHTS

MAJOR HIGHLIGHTS —

Lucy

The 50th anniversary of Lucy’s discovery sparked major media coverage, including cover stories in Science and Scientific American, and stories on CNN, BBC, and The Washington Post. Our Lucy spotlight page received over 1,000 visits. Our reporter’s first-hand, on-the-ground reporting from Ethiopia provided a unique journalistic perspective that enriched the campaign’s overall impact. The campaign generated national and international media hits, showcasing the story’s impact and strategic success.

Artificial

intelligence

The AI campaign showcased ASU’s leadership in artificial intelligence through a unified storytelling push. It reached audiences via news features, Q&As, multimedia and 23 social posts that generated 35k+ impressions and 12k+ story views. Global coverage and media placements further amplified ASU’s momentum in the field.

ASU Health

MRSC in collaboration with Enterprise Brand Strategy and Management led strategic messaging and communications for ASU Health, supporting major initiatives such as the headquarters launch, clinical affiliate and dean announcements, and the SOMME Fact Book for the LCME visit. The team also delivered branding and PR plans in partnership with HonorHealth, developed new websites for ASU Health entities, and provided executive message training. Coordination with the Office of Government and Community Engagement ensured alignment across external communications.

SEJ

We launched a standout cross-channel paid campaign, including a prism banner in the Fulton Center during the SEJ conference. A social media push earned over 734K impressions and engagement rates above 10%. Media outreach connected with 30+ top climate journalists, boosting interest in ASU’s sustainability and ocean science. With 7,000+ ASU News views and scores of new subscribers, the campaign showcased ASU’s leadership in climate communication and the power of cross-unit collaboration.

Reaching $1B
in research

expenditures

Our coverage of ASU’s momentum toward becoming a $1 billion research enterprise garnered thousands of views, bolstered by a coordinated social media campaign. Media outreach included pitches to over 200 reporters across local, regional, national and science beats, reinforcing this core message: ASU serving more students than ever before while becoming a research powerhouse.

VIDEO HIGHLIGHTS

VIDEO HIGHLIGHTS —

77-year-old veteran
graduate

Each commencement, we publish up to 175 grad profiles—often uncovering hidden gems like Wayne Johnson, a Vietnam veteran earning his master’s online. When he visited Tempe, our videographer captured his inspiring story in a deeply moving video that celebrated lifelong learning and resonated emotionally with viewers.

We spotlighted the Friendship Bench, where Mirabella residents invite students to sit and talk. Our videographer followed volunteer Pencie Culiver, capturing genuine interactions that became a moving ASU News video. The piece resonated widely, with several media outlets featuring the footage.

Friendship bench

For the charter’s 10th anniversary in 2025, we reimagined the video with a student-driven narrative featuring 120+ students who embody its values. This powerful, community-centered approach reinforced ASU’s commitment to access, innovation and impact—inviting audiences to connect with the charter in a fresh and authentic way.

Charter video

National impact:

Why ASU matters

National media

In the last couple months, we’ve helped President Crow and ASU step into the national conversation about research and higher ed.

Research Matters

In the wake of administration decisions and executive orders impacting research at American universities, MRSC developed and executed a communications strategy to reposition ASU’s work on research of public value. This effort is ongoing.

Shared “invisible hand” video of MMC; as of June 1, more than 5 million views.

Launched spotlight page on Research Matters, March 2025.

  • Produced 47 ASU News stories resulting in 20,920 views (as of June 1).

  • Highlight Research Matters stories at least once a week in ASU News emails.

  • Developed a branded look for Research Matters campaign.

Why international students matter

ASU has proactively defended and championed its international student population — with President Crow delivering key messages in national media like Marketplace and The Wall Street Journal. ASU continues to show that international students are essential to U.S. innovation and Arizona’s economic leadership.

Advancing  presidential  messaging

Distributed hard and digital copies of the “New American University: Toward 2030 and beyond” brochure to more than 100,000 local, state, national and global audiences, including current and prospective students, faculty, staff, donors, partners, decision-makers, media and others.

Produced more than 50 video messages, including “Driving innovation to enhance the human experience” for the 2025 Edison Awards.

Co-produced the annual “State of the ASU Enterprise and Arizona State University” presentation to the Arizona Board of Regents, amplified highlights via social media, and facilitated its use as a resource for the university community and beyond.

Provided a presentation, an editorial column and social media promotion for the February 2025 presidential delegation trip to Mumbai and New Delhi, India, to advance messaging related to international education, semiconductor leadership and the future of AI in learning.

Screenshot of the. quarterly Office of the President newsletter

Renewed the quarterly Office of the President newsletter to highlight ASU leadership and developments, high-profile media engagement and university/OOP multimedia content.

Issues management

A new kind of university is already here

As public confidence in traditional higher ed erodes, ASU is going on offense. Anchored by a dynamic video and website, this campaign confronts national skepticism head-on with a bold message: “We agree, but that’s not ASU.” Combining national media analysis (driven by AI), storytelling and proof points, it invites audiences to rethink what college can be.

Executive orders

MRSC has worked closely with the ASU Office of the President and participates in a daily call with OGC, KE and Government Relations offices to assess daily developments and coordinate university objectives and communications.

  • MRSC developed a disciplined ASU message on executive orders and managed multiple media requests for comment.  

  • MRSC has provided direction to all ASU unit communicators regarding the impact of executive orders and internal communications.

  • MRSC reviewed all ASU webpages to be consistent with executive orders.

New initiatives

Spring/fall training for communicators

To promote better coordination between front-line communicators at colleges and units across the university, MRSC created two half-day sessions for focus and sharing — one in the spring and one in the fall. Topics addressed included: 

  • Urgent/emergency issues management.

  • ASU News 2.0.

  • Freedom of Information Act — taking care with emails.

  • Media training.

  • Distribution of stories through alternative mediums.

ASU News 2.0

The campaign, which includes in-person newsroom visits across the state and postcard mailers sent to neighborhoods around campus, aims to make the redesigned website a go-to ASU information resource for a wider audience, both internally and externally.

We launched a new initiative to make our storytelling more relatable and resonant for younger audiences: We added two student reporters to the team. With a fresh perspective and peer-to-peer approach, they’re helping us reimagine how we talk about news at ASU. From breaking down the “Big Three” stories of the month to making complex research more accessible to the broader public, their work brings energy, clarity and authenticity. It’s a powerful way to connect with new audiences.

Student reporters for social media

Awards and recognition

2025 honors

Emmy Awards

4

American Advertising (ADDY) Awards

12

18

Copper Anvil Awards

Case Awards

3

Anatomy of a project

ASU Charter

15 shoot days over 11 weeks

6 campus locations,

125 locations total

40 hours of production

165 people involved

(including 125 volunteer student models)

5,500+ miles traveled

Intergenerational

friendship

Media distribution — 116+ outlets in Cision including local and national, 34% open rate (well above average).

Media hits: 136 total — 129 nationally syndicated hits across the U.S., from New York to Milwaukee to Hawai‘i to Wichita. Other hits included AARP, ABC 15, AZ Family, Telemundo, Univision, Cronkite News, PBS and FOX.

This video was shared across our flagship (@arizonastateuniversity) channel’s four accounts on Jan. 7. In total, the video received a total of 333K views and an average engagement rate of 7.29%.

This was an early experiment cutting a different version for YouTube shorts (as well as the traditional full-length version). The results were promising: 43% more views on the shorts version, as well as more than double the engagement. We are looking into a sustainable workflow to add this into our regular lineup.